Refund policy

RETURNS AND REFUNDS

Since each order is unique to customer and has no re-sale value, All Sales Are Final.

If we verify that we made an error, we will reprint the order or issue a credit or refund accordingly. Customer must notify within 3 business days of receiving order to notify us of any defects discovered in the ordered product failing which Customer is deemed satisfied with the product.

We may occasionally request that we pick up the printed material prior to issuing the reprint, credit, or refund. Items sent back to us without first requesting a return will not be accepted.

ORDER CANCELLATION

Orders are eligible for cancellation upon request via support ticket until the commencement of imposition, subject to applicable cancellation charges. A store credit or credit card refund will be issued with a value equal to the cancelled job(s). If a job is cancelled charges for any labor hours (proof, file adjustment, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your credit. In cases where a job is already imposed but cancellation may still be possible, a minimum cancellation charge of $25 per job is required. Once the order has been placed successfully, No Refunds are issued for file adjustment services.

We will have the final decision-making authority with respect to Claims, including, without limitation, claims for refunds for purchased items that are filed with us by you. You will be required to reimburse us for your liability. Your minimum liability will include but not limited to our admin, raw material, labour or bank associated fees of $25 to the maximum of the full purchase price of the item plus the original shipping cost (and in some cases you may not receive the item back). You will not receive a refund of any Fees paid to us.